Subscribers and standing orders

A subscription is a customer committing to the same order on a repeating basis — a bread club, a CSA box, a standing weekly loaf. Subscriptions are available from Micro upwards.

How often they get a box

A subscriber picks weekly, biweekly or monthly, and it does not have to match how often your pickup day runs. A monthly subscriber on a biweekly day simply takes every other occurrence.

Charging and fulfilment run on one clock

Billing periods and box dates share the same starting point — the first pickup the subscription began on. That is what keeps "have they paid for this box?" answerable without arithmetic.

When a card fails

A subscriber whose payment has failed is skipped for that cycle rather than given an unpaid box, and picks up again automatically as soon as a later charge goes through. You do not have to intervene or remember to re-enable them.

Pausing and cancelling

Both you and the customer can pause, skip or cancel — customers manage their own subscriptions from their account on your storefront. Pausing genuinely stops the money at the card processor, and unpausing never fires a catch-up charge for boxes nobody received.